HelpLoop is an autonomous AI employee that reads your support inbox, resolves tickets from your docs, and escalates what it can't solve. No helpdesk migration. No chatbot widget. Just plug in your inbox and go.
Any email provider. Gmail, Outlook, custom SMTP. HelpLoop watches your support address and starts reading incoming tickets.
Upload FAQs, knowledge bases, past ticket history. HelpLoop builds a deep understanding of your product and how you talk to customers.
Routine tickets get resolved automatically. Edge cases get escalated with context. Every resolution makes it smarter for the next one.
Other tools suggest replies for humans to approve. HelpLoop resolves tickets end-to-end. Your team reviews the hard stuff. The routine stuff just disappears from the queue.
Every resolved ticket teaches HelpLoop something new. Every escalation marks a gap to fill. Resolution rates climb automatically as it maps your product inside and out.
Intercom wants you on their helpdesk. Zendesk wants you on theirs. HelpLoop connects to whatever inbox you already use. If it receives email, HelpLoop can work it.
Your customers don't care if a human or an AI resolves their ticket. They care that it gets resolved. Fast. Accurately. Every single time.